Plan Beard Return & Refund Policy

At Plan Beard, we strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

Returns

1. Eligibility for Returns:

·        Returns are accepted within 7 days of the delivery date.

·        Products must be unused, unopened, and in their original packaging.

2. Non-Returnable Items:

·        Items marked as final sale.

·        Opened or used products due to hygiene and safety reasons.

·        Gift cards or promotional items.

3. How to Initiate a Return:

·        Email our support team at [email protected] with your order number and reason for return.

·        Once approved, you’ll receive instructions on how and where to send your return.

4. Return Shipping:

·        Customers are responsible for the cost of return shipping unless the product is defective or incorrect.

Refunds

1. Processing Refunds:

·        Once we receive and inspect your return, we’ll notify you about the status of your refund.

·        Approved refunds will be processed back to your original payment method within 7-10 business days.

2. Partial Refunds:

·        Items not returned in their original condition or beyond the 30-day window may qualify for partial refunds at our discretion.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us at [email protected] within 7 days of receiving your order. We’ll arrange a replacement or refund at no extra cost.

Exchanges

We currently do not offer direct exchanges. If you wish to replace an item, please initiate a return for the original item and place a new order.

Contact Us

For any questions about our return policy, reach out to us at:

·        Email: [email protected]

·        Phone: +962795489564